How to change my password

This article provides the steps to changing your mhc.coop account password. This password is used to login to your local computer, VDI and Microsoft 365 (Outlook, Teams etc.)

Step 1 

Login to your VDI and press the Ctrl + Alt keys on your keyboard, then press the End key. Your screen should change to blue and you should see the following options.

 

Step 2

Click the “Change a password” option. You should see the following window. Make sure where it says Sign in to: is says ad.mhc.coop. If it does not, then you are not in your VDI, or you did not press Ctrl + Alt + End.

Step 3

You’ll need to enter your old password. If you have never changed your password, then it is the password that was originally given to you. You will also need to enter your new password in both the New Password and the Confirm Password boxes.

Your new password need to be:

• At least 12 characters in length
• Contain at least 1 uppercase letter
• Contain at least 1 lowercase letter
• Contain at least 1 number and 1 symbol (i.e !, $, #, @, %,&,*,~ etc)
• Your password cannot contain: parts of your username, or your first and last name
• You cannot reuse any old passwords

Helpful Tip
Here is an article with tips on creating a great password that you can remember.
https://phoenixnap.com/blog/strong-great-password-ideas

After you have entered your old password, and then the new password and confirmed it, press
enter (or click the arrow button). This should display a message that the password was
successfully changed.

You can click ok to close the message and continue using your VDI.

If you receive an error message, you will be required to repeat this step. Common errors are
not entering the correct old password, not selecting a password that meets the requirements or
having the new password not match the confirm password. Repeat Step 3 and correct the
errors.

IMPORTANT NOTE: Once you have changed your password, you will get prompted to login into other
places where you use this account like, Outlook, Teams etc. Whenever you are
prompted, login using your new password.