How the IT support process works.

1. Submit details using the IT Support form provided.

Share as much detail and documentation as possible. Make a screenshot or share photos whenever possible. The more details about the issue, the easier to diagnose and solve quickly. 

2. Issue is evaluated and qued.
Someone will reach out to resolve the issue as needed. Share your availability times so a technician will have best chance of reaching you and solving the problem.  

If you're unable to be reached, problem may persist longer than needed.

3. View status of your ticket.
Create an account to track your ticket status.  See how to view my tickets.